75bat Privacy Policy — How We Protect Your Data

Section 00

Introduction — Our Commitment to Your Privacy

75bat ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of all users of the 75bat online casino and sports betting platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this document carefully to understand our approach and practices regarding your personal information and how we will treat it.

This Privacy Policy applies to all users of the 75bat platform, including registered account holders and visitors who browse the platform without registering. By using the 75bat platform, you consent to the data practices described in this policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

Key Points

Privacy at a Glance — What This Policy Covers

Section 01

Information We Collect

75bat collects personal data in several ways: information you provide directly when registering or using the platform, data generated automatically through your use of the platform, and information obtained from payment providers and identity verification services in connection with your account. The categories of personal data we collect are set out below.

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is strictly required for regulatory compliance purposes. If such data is ever required, we will seek your explicit consent before collecting it.

Section 02

How We Use Your Personal Data

75bat uses the personal data we collect for the following specific purposes. We will only process your data for a purpose that is compatible with the reason it was originally collected.

• To create and manage your registered account, verify your identity through KYC procedures, and maintain account security.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain accurate transaction records.
• To deliver the games, betting markets, promotions, and other platform features you use, and to personalise your experience where appropriate.
• To fulfil our responsible gaming obligations, including monitoring for indicators of problem gambling and administering deposit limits, time-outs, and self-exclusion requests.
• To comply with applicable legal and regulatory requirements, including anti-money laundering (AML) checks, fraud prevention, and responses to lawful requests from competent authorities.
• To communicate with you about your account, including service notifications, security alerts, updates to these policies, and responses to your support enquiries.

Section 03

Legal Basis for Processing Your Data

75bat processes your personal data only when there is a lawful basis for doing so. The legal bases on which we rely are as follows.

• Contractual necessity: processing required to provide you with the platform services you have agreed to use, including account management, game delivery, and payment processing.
• Legal obligation: processing necessary to comply with applicable laws and regulations, including anti-money laundering rules, tax reporting obligations, and responses to court orders or regulatory demands.
• Legitimate interests: processing carried out for purposes that are in the legitimate interests of 75bat and that do not unduly override your privacy rights, including fraud detection, platform security, and platform performance analytics.
• Consent: where we rely on your consent as the basis for processing (for example, sending optional marketing communications), you have the right to withdraw that consent at any time by contacting our support team.

Section 04

Sharing Your Data — Who We Disclose It To

75bat does not sell your personal data. We may share your data with a limited set of third parties where doing so is necessary to operate the platform or to comply with our legal obligations. Any third party that receives your data from us is required to handle it securely and in accordance with applicable data protection standards.

• Payment service providers (bKash, Nagad, Rocket, and other payment processors): to process your deposit and withdrawal transactions and confirm fund ownership as part of our KYC and fraud-prevention procedures.
• Identity verification and KYC service providers: to verify your identity documents when required as part of the account verification process.
• IT infrastructure and cloud service providers: to host and maintain the platform, store data securely, and deliver platform functionality. These providers are contractually bound to process data only on our instructions.
• Regulatory authorities and law enforcement: where we are required by law, court order, or regulatory instruction to disclose specific data about a user. We will only make such disclosures to the minimum extent required.

Section 05

Cookies and Tracking Technologies

75bat uses cookies and similar technologies on the platform. Cookies are small text files stored on your device by your browser. They allow the platform to recognise your device, maintain your login session, remember your preferences, and collect analytics data to help us understand how the platform is being used. The following categories of cookies are used on the 75bat platform.

• Essential cookies: strictly necessary for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. The platform cannot operate without these cookies and they cannot be disabled.
• Analytics cookies: used to collect anonymised data about how users navigate the platform, which pages are most visited, and where users encounter errors. This data is used solely to improve the platform.
• Preference cookies: used to remember your settings and preferences such as language selection and display options, so you do not need to re-enter them on each visit.
• Security cookies: used to detect and prevent fraudulent activity, protect against cross-site request forgery, and ensure the integrity of your session.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent the platform from functioning correctly and you may be unable to log in or complete transactions. 75bat does not use third-party advertising cookies or cross-site tracking technologies.

Section 06

Data Retention — How Long We Keep Your Information

75bat retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention period for each category of data depends on the nature of the data and the applicable legal obligations. As a general principle, account data is retained for the duration of your active account plus a minimum period of five years after account closure to meet anti-money laundering record-keeping obligations.

Transaction records, including deposit and withdrawal history, are retained for a minimum of seven years in accordance with standard financial record-keeping practices. Technical and usage data such as IP addresses and session logs are retained for a shorter period and are typically anonymised or deleted after 12 months. When your data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

Section 07

Your Data Rights

As a user of the 75bat platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 75bat support team. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request to ensure we do not disclose your data to an unauthorised person.

• Right of access: you have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: in certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal obligations to retain certain data for the minimum retention periods described above.
• Right to restrict processing: you may request that we restrict the processing of your data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to object: where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will review your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, please send a written request to the 75bat support team at [email protected]. Please include your registered mobile number and a description of your request so we can locate your account and respond efficiently. We will acknowledge your request promptly and aim to fulfil it within 30 days.

Section 08

Data Security — How We Protect Your Information

75bat implements appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encryption of stored sensitive data, restricted staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and multi-layer fraud detection systems.

While 75bat takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 75bat will notify affected users as soon as reasonably practicable and will take all necessary steps to mitigate the impact of the breach.

Section 09

Children and Underage Users

The 75bat platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 75bat without your consent, please contact our support team immediately. Upon confirmation, we will take prompt steps to delete the minor's account and all associated personal data from our systems.

Section 10

Changes to This Privacy Policy

75bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the 75bat platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes.

Section 11

Contact Us — Privacy and Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 75bat has handled your personal data, please contact the 75bat support team. We take all privacy-related enquiries seriously and will respond as promptly as possible.